Legal
Privacy Policy
Last updated: March 2026
This Privacy Policy explains how TRANSFERZ B.V., registered at the Chamber of Commerce in the Netherlands under number 65145615 and having its registered address at Joan Muyskenweg 37, 1114 AN Amsterdam-Duivendrecht ("Transferz", "we", "us" or "our"), collects and processes personal data through this website.
This Privacy Policy applies only to personal data collected or processed when you visit this website, contact us, submit an enquiry, or otherwise interact with us through this website for business purposes.
This Privacy Policy does not apply to personal data processed in connection with transportation services booked by travellers or passengers through a third party, such as a travel agent, airline, hotel, tour operator, online travel agency or other partner. Such processing takes place in the context of the relevant service arrangements between Transferz and the party through which the traveller made the booking. Travellers should consult the privacy information made available by the relevant booking party for further details.
1. Who we are
TRANSFERZ B.V.
Joan Muyskenweg 37
1114 AN Amsterdam-Duivendrecht
The Netherlands
Chamber of Commerce number: 65145615
For questions about this Privacy Policy or the processing of personal data through this website, you may contact us at: privacy@transferz.com.
2. Scope of this Privacy Policy
This Privacy Policy applies to personal data processed through this website in relation to:
- website visitors;
- individuals who contact us through the website, by email or otherwise;
- representatives of prospective or existing customers, suppliers, partners and other business contacts;
- recipients of business communications or marketing communications, where applicable;
- individuals whose data are collected through cookies or similar technologies on this website.
3. Personal data we collect
Depending on how you use this website, we may collect and process the following categories of personal data:
a. Information you provide directly
- name;
- company name;
- job title;
- email address;
- telephone number;
- country or region;
- the content of your message or request;
- any other information you choose to provide.
b. Technical and usage data
- IP address;
- browser type and version;
- device type;
- operating system;
- referring website;
- pages visited;
- date and time of access;
- click and interaction behaviour;
- cookie identifiers and similar online identifiers.
c. Communication and marketing data
- your preferences in receiving communications from us;
- records of correspondence with you;
- records of your interaction with our communications, where applicable.
4. Purposes of processing
We process personal data collected through this website for the following purposes:
- to operate, maintain and secure this website;
- to respond to enquiries, requests, demo requests or other messages submitted to us;
- to manage and develop our business relationships;
- to provide information about our services;
- to send business or marketing communications where permitted by applicable law;
- to analyse and improve the performance, usability and content of this website;
- to comply with legal obligations and to establish, exercise or defend legal claims.
5. Legal bases for processing
Where applicable under the GDPR, we process personal data on one or more of the following legal bases:
- legitimate interests, including operating and improving our website, handling business enquiries, maintaining business relationships and securing our systems;
- consent, where required, for example in relation to certain cookies or communications;
- taking steps at your request prior to entering into a contract, or where relevant, performance of a contract;
- compliance with a legal obligation.
6. Cookies and similar technologies
This website may use cookies and similar technologies for functional, analytical and, where applicable, marketing purposes.
Where required by applicable law, non-essential cookies will only be placed after your consent has been obtained.
Further information on the cookies we use, their purposes and how you can manage your preferences is set out in our Cookie Policy on this website.
7. Sharing of personal data
We may share personal data collected through this website with:
- service providers that support our website, hosting, analytics, IT systems, communications or customer relationship management tools;
- professional advisers such as lawyers, auditors or insurers;
- competent authorities, regulators, courts or law enforcement agencies, where required by law or necessary to protect our rights;
- third parties involved in a corporate transaction, financing, restructuring or sale of business, subject to appropriate safeguards.
Where third parties process personal data on our behalf, we require them to do so only in accordance with applicable law and appropriate contractual protections.
8. International transfers
If personal data collected through this website is transferred outside the European Economic Area, we will ensure that such transfer is subject to appropriate safeguards in accordance with applicable data protection laws.
9. Retention
We retain personal data collected through this website only for as long as necessary for the purposes for which it was collected, including for legal, regulatory, tax, accounting and evidentiary purposes.
The applicable retention period may vary depending on the nature of the personal data and the purpose of processing.
10. Your rights
Subject to applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- withdraw consent at any time, where processing is based on consent;
- request data portability, where applicable;
- lodge a complaint with the competent supervisory authority.
To exercise your rights, please contact us at privacy@transferz.com.
11. Security
We take appropriate technical and organisational measures to protect personal data processed through this website against loss, misuse, unauthorised access, disclosure, alteration or destruction.
12. Third-party websites
This website may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy notices separately.
13. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Any updated version will be published on this website together with the revised date of last update.
14. Contact
If you have any questions about this Privacy Policy, please contact:
TRANSFERZ B.V.
Joan Muyskenweg 37
1114 AN Amsterdam-Duivendrecht
The Netherlands
Chamber of Commerce number: 65145615
Email: privacy@transferz.com
Terms of Use
Last updated: March 2026
By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use this website.
1. Scope
These Terms of Use apply only to your use of this website.
This website is intended to provide general information about Transferz and its services, and to enable users to contact us or submit business enquiries.
These Terms of Use do not govern transportation services booked by travellers or passengers through third parties such as travel agents, airlines, hotels, tour operators, online travel agencies or other partners. Such services are subject to the relevant contractual arrangements and applicable terms between the relevant parties.
2. Use of the website
You may use this website only for lawful purposes and in accordance with these Terms of Use.
You agree that you will not:
- use the website in violation of any applicable law or regulation;
- use the website in any way that may damage, disable, overburden or impair the website or interfere with any other person's use of the website;
- attempt to gain unauthorised access to any part of the website, server, systems or networks connected to the website;
- introduce viruses, malware, malicious code or any other harmful material;
- scrape, crawl, copy, harvest or otherwise extract data from the website by automated means, except to the extent permitted by applicable law or with our prior written consent;
- use the website in a misleading, fraudulent or unlawful manner.
3. No offer and no reliance
The content on this website is provided for general informational purposes only.
Nothing on this website constitutes an offer, quotation, commitment, advice or recommendation, and no rights may be derived from the content of this website alone.
While we aim to keep the information on this website accurate and up to date, we do not guarantee that the website or its content is complete, accurate, current or error-free.
4. Intellectual property
All rights, title and interest in and to this website, including its content, text, images, graphics, logos, design, layout, software and underlying materials, are owned by or licensed to Transferz, unless stated otherwise.
You may view this website and print or download extracts for your own internal, lawful and non-commercial use in connection with evaluating Transferz and its services.
You may not, without our prior written consent:
- reproduce, distribute, publish, modify, adapt or create derivative works from any part of the website;
- use our company name, trade names, logos, brands or other distinctive signs;
- remove any copyright, trademark or other proprietary notices;
- use any content from the website for commercial exploitation.
5. Third-party links
This website may contain links to third-party websites or services for convenience or information purposes.
We do not control and are not responsible for the content, availability, accuracy or practices of third-party websites or services. The inclusion of a link does not imply endorsement by Transferz.
6. Privacy and cookies
Our processing of personal data through this website is governed by our Privacy Policy.
Our use of cookies and similar technologies is governed by our Cookie Policy.
By using this website, you acknowledge that such policies apply.
7. Availability and changes
We may change, suspend or discontinue all or any part of this website at any time, without liability.
We do not guarantee that the website will always be available, uninterrupted, secure or free from bugs or errors.
We may also update or modify these Terms of Use from time to time. Any updated version will be published on this website together with the revised date of last update. Your continued use of the website after such publication constitutes acceptance of the updated Terms of Use.
8. Disclaimer
This website and its content are provided on an "as is" and "as available" basis.
To the maximum extent permitted by applicable law, Transferz disclaims all warranties, representations and conditions of any kind, whether express, implied or statutory, including any implied warranties of accuracy, merchantability, fitness for a particular purpose, title and non-infringement.
9. Limitation of liability
To the maximum extent permitted by applicable law, Transferz shall not be liable for any indirect, incidental, consequential, special or punitive damages, or for any loss of profits, revenue, business, goodwill, data or anticipated savings, arising out of or in connection with your use of, or inability to use, this website.
To the maximum extent permitted by applicable law, Transferz's total liability arising out of or in connection with these Terms of Use or your use of this website shall be limited to EUR 500.
Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation is not permitted under applicable law.
10. Indemnity
You agree to indemnify and hold harmless Transferz, its affiliates, directors, officers, employees and advisers from and against any claims, liabilities, damages, losses, costs and expenses, including reasonable legal fees, arising out of or in connection with:
- your breach of these Terms of Use;
- your misuse of the website; or
- your violation of any applicable law or the rights of any third party.
11. Severability
If any provision of these Terms of Use is held to be invalid, unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
12. No waiver
If we do not enforce a provision of these Terms of Use, this will not constitute a waiver of that provision or of any other provision.
13. Governing law and jurisdiction
These Terms of Use are governed exclusively by the laws of the Netherlands.
Any dispute arising out of or in connection with these Terms of Use or the use of this website shall be submitted to the competent court in Amsterdam, the Netherlands, unless mandatory law provides otherwise.
14. Contact
If you have any questions about these Terms of Use, please contact privacy@transferz.com.